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The Impact of Conversational AI in Online Retail

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In the ever-evolving landscape of online retail, businesses are constantly seeking innovative ways to enhance customer experiences and drive sales. One such innovation making waves in the industry is Conversational AI. This transformative technology is revolutionizing the way retailers interact with their customers, providing personalized assistance, and streamlining the shopping journey.  Enhanced Customer Engagement: Conversational AI tools, such as chatbots and virtual assistants, offer retailers the ability to engage with customers in real-time conversations. These AI-powered assistants can answer product inquiries, provide recommendations based on customer preferences, and even assist with the purchasing process. By offering immediate assistance and guidance, retailers can significantly improve customer satisfaction and loyalty.  24/7 Support: Unlike traditional customer service channels, Advanced conversational AI platform for businesses operates round the clock, providing suppo